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- info@ecportal.net
- Pakistan
Welcome to EC Portal. These Terms & Condition explain the general rules for using our website and purchasing products from our ecommerce store. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.
These terms are provided as business policy content for customers in Pakistan and are not legal advice. For case-specific help, please contact support at info@ecportal.net.
You agree to use this website only for lawful purposes and in a way that does not misuse the website, interfere with its operation, or affect other users. You must not attempt to gain unauthorized access to any part of the website, its systems, or related data.
We may update, suspend, or discontinue any part of the website, product listing, feature, or service at any time without prior notice.
We aim to display product details, descriptions, and images as accurately as possible. However, product colors, packaging, specifications, and availability may vary slightly from what appears on your device or may change without notice.
All products are subject to availability. We reserve the right to limit quantities, refuse supply, or discontinue products at our discretion.
We try to keep all prices accurate and up to date. Prices shown on the website are generally listed in the applicable currency for our store and may be changed at any time without notice. In the event of a pricing error, we may cancel or refuse an order before dispatch and contact you if needed.
Unless otherwise stated, prices may not include delivery charges, handling charges, or applicable taxes and fees, which may be shown at checkout.
Placing an order on our website is an offer to purchase. Order confirmation by email or on-screen acknowledgment does not guarantee acceptance. We reserve the right to accept, reject, cancel, or limit any order for reasons including product unavailability, suspected fraud, pricing issues, inaccurate information, or delivery limitations.
You are responsible for providing complete and accurate billing, shipping, and contact information. Delays or failed delivery caused by incorrect information are the customer’s responsibility.
Orders must be paid using the payment methods made available on the website unless cash on delivery or another method is specifically offered. Payment may be subject to verification, approval, and fraud screening. If payment is declined, delayed, or flagged, we may hold or cancel the order.
We do not store full payment card details on our website when payment is processed by third-party payment providers. Payment handling may be subject to the terms of the relevant payment processor or bank.
We aim to dispatch orders within reasonable processing times, but delivery dates are estimates only. Shipping times may vary based on product availability, destination, courier performance, weather, public holidays, or other circumstances beyond our control.
Risk in the products generally passes to the customer upon delivery. Ownership may remain with us until full payment is received, where applicable.
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. Please notify us promptly if you believe your account has been used without authorization.
We may suspend or terminate accounts that appear to be used fraudulently, abusively, or in violation of these terms.
Returns, refunds, and exchanges are handled according to our Refund & Return Policy. Please review that page before making a purchase. If you need help with a specific order, contact info@ecportal.net.
All content on this website, including text, images, logos, graphics, product information, and layout, is owned by or licensed to EC Portal unless otherwise stated. You may not copy, reproduce, distribute, or use website content for commercial purposes without prior permission.
We work to keep the website and services accurate and available, but they are provided on an as-available and as-applicable basis. To the maximum extent permitted under applicable law, EC Portal is not responsible for indirect, incidental, special, or consequential loss, or for business interruption, loss of profit, loss of data, or delay arising from use of the website, products, or services.
Nothing in these terms is intended to exclude rights that cannot be excluded under applicable law. If you have a concern about a specific order or issue, please contact support for case-specific help at info@ecportal.net.
Our website may rely on third-party providers for payments, shipping, analytics, hosting, or technical services. We are not responsible for the independent policies or actions of those third parties, though we choose providers as part of normal business operations.
We may revise these Terms & Condition from time to time by updating this page. The latest version posted on the website will apply to future use of the website and purchases after the update.
If you have questions about these terms, your order, or any website-related issue, please contact EC Portal at info@ecportal.net. Customers should contact support for case-specific assistance.
